Returns and Delivery


 

FASA Embroidery Technique provides worldwide services through international Courier and Cargo Services. All shipping services used by FASA Embroidery Technique provide a tracking number. In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fees will be adjusted, unless otherwise requested.

Please note the following:
 The ordered item(s) will only be sent after the payment is cleared and checked by us.  Moreover, all orders will include an official invoice declaring the total amount of the purchased goods in Dollars / Euro’s. 

If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.

 

Returns:

Returns only will be accepted if the deliveries will not be as per ordered items / quality. Customers have to inform within one week of receipt of the goods, after one week no claims will be accepted.